Sancheeta Kaushal

Musings of my world

Strong convictions precede great actions.


An introduction to neuromarketing!

Week 1:

  • Neuromarketing vs Consumer Neuroscience
    • Commercial vs Academic
    • Multidisciplinary ie Economics, Psychology and Neuroscience
  • Neuroscience vs Neurology
  • Cognitive(Mental) or Affective(Emotional) Neuroscience
  • Traditional Market Research is conscious behaviour
  • Unconscious behaviour can be measured using Neuromarketing & Consumer Neuroscience
  • Stages
    • Representation and Attention
    • Predicted Value
    • Experienced Value
    • Remembered Value
    • Learning of brand associations
    • Brand Memory
  • Brain Areas
    • Gyrus, Sulcii and Fissures
    • Cerebellum engaged in motor control, emotional responses and cognitive functions
    • Lobes
      • Occipital lobe engaged in visual input
      • Temporal lobe engaged in object recognition, object and episodic memory and hearing and language
      • Parietal lobe engaged in self awareness, spatial movement and dorsal stream function
      • Frontal lobe engaged in working memory, preferences, decision making, motor behaviour
    • Dorsoletral Prefrontal Cortex is involved in working memory
    • Anterior Singular Cortex
    • Medial and Lateral Orbitofrontal Cortex
    • Pons
    • Mid Brain
    • Basal Ganglia
    • Thalamus
    • Olfactory Bulb
    • Insula
    • Hippocampus
    • Amygdala
  • How we make choices ?
    • Showing product made activations in nucleus aaccumbens/ventral striatum part of basal ganglia
    • Showing price made activations in insula an emotional area in brain. Stronger the activate the less the chance of purchase
    • At the time of making choice, activations happened in medial prefrontal cortex
  • Conscious Gambling vs Unconscious Learning
    • Nucleus Accumbens was engaged here
  • fMRI
    • BOLD Signal ie Blood Oxygen-Level Dependent Signal
    • Haemodynamic Response
    • Regional Initial Dip then overshoot then undershoot and then stabalization
    • Indirect measure of brain activation
    • Resting State task
  • PET Scan
    • Dopamine, Seratonine and Glucose act in presence of radioactive ligand

Week 2:

  • Consumer choices driven by two main processes
    • Unconscious quick and dirty valuation of immediate options
    • Conscious experience of making a choice
  • Conscious Perception and Experience
  • Episodic Memory - memory for conscious events
  • Sublimial Learning
  • Unconscious Vestibular Signals
  • Binocular Rivalry
  • Inattention Blindness
  • Global Workspace Theory
  • Conscious vs Unconscious Events
  • Contexts and Goal Contexts
  • Waking consciousness is apparently needed for forward spread of sensory activation to occur
  • Neural Dawinist Models
  • Selective Attention
  • Unconscious Egocentric and Allocentric Cellular Maps
  • Contralateral neglect
  • Parietal cortex is involved in the first-person perspective

  • Attention and Consciousness
    • Automatic attention
    • Controlled attention
    • Conscious Experience
    • Selection process
    • Attention is limited
    • Bottom up vs top down attention
    • Bottom up
      • Automatically grab attention (contrast, density, movement, brightness, color, shape)
      • Thalamus receives the signal projects to primary visual cortex
      • Bottom up attention also called visual saliency
      • Neurovision
    • Top down
      • Prefrontal and parietal part are involved
      • Intentional Attention which is cognitively driven
    • Consciousness is a state or an experience
      • Purpose, challenging situations
    • Unconscious during deep sleep
      • Autopilot mode
    • Brain consumes almost 20% of body energy
    • Brands can imbue value unconsciously and drive attention
    • Much of actions taken as a consumer is unconscious
  • Behaviour economics
  • Incorrect assumptions with Intercept
    • Asking the correct questions
    • Customer purchase was based on a conscious decision
    • Customer’s capability to justify their purchase
  • Neurovision
    • Visual Saliency meaning a heat map which is not so scattered
    • Fog map reverse of heat map
  • Consciousness is expensive in terms of energy needs amd autopilot behaviour makes sense
  • Under stress or when we have less time to make decision, visual saliency has a lot to say about

Week 3:

  • Five Sections of Brain
    • Occipital: Visual processing
    • Parietal: Attention, Self Awareness
    • Temporal: Language, Memory and Visual Perception
    • Frontal: Motor Control, Planning, Preference and Working Memory
    • Insular: Emotions
  • Other important brain structures
    • Basal Ganglia: Putanum, Caudate Nucleus, Ventral Stratum
    • Medial Temporal Lobe Structures - Hippocampus, Parietal Cortex, Amygdala
    • Cingulate Cortex: Anterior and Posterior
  • Concepts of how brain works
    • Redundancy: Function performed by two or more identical regions
    • Degeneracy: Function performed by two or more dissimilar regions
    • Pluripotentiality: One structure can take on many roles
  • Blind spot experiment
  • Brain fills in meaning even when there is an incomplete visual scene
  • Dorsal and ventral stream of brain
    • Ventral stream from primary visual cortex to temporal cortex contain info about identity of objects
    • Dorsal stream is all about navigation
  • Branding
    • Odour
    • Touch
    • Sound
  • Sensory Neuromarketing
    • Sensory Load chart
    • Effect of scents on brand memory or brand recall
  • Sensory Load Chart
  • iMotions
    • Eye tracking
    • Pupiliometry
    • Distance to screens
    • Blinks
    • Attentional Blink
    • EEG
    • Galvanic Skin Response
    • EMT
    • Muscle Contractions
    • Heart Rate